Accessibility Statement

This accessibility statement applies to https://countydurhampound.co.uk/

This website is run by Social Value Portal. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text

Feedback and contact information

If you need information on this website in a different format like accessible PDF or large print, please email [email protected]

We’ll consider your request and get back to you in 5 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: [email protected].

Technical information about this website’s accessibility

Social Value Portal is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Disproportionate burden

Interactive tools and transactions

Our interactive contact form may be difficult to navigate using a keyboard, because some form controls are missing a ‘label’ tag.

We’ve assessed the cost of fixing the issues with accessing information, and with interactive tools. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment in a years time.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 8th September 2022. This website was last tested on 08/09/2022.