Privacy Policy

Using the Social Value Knowledge Hub Privacy Policy

If you are a user with general public access, the Social Value Knowledge Hub
( does not store or capture personal information, but merely
logs a number called your IP address which is automatically recognised by the system.

The system will only record personal information if you:

  • apply for services that require personal information, such as signing up for events
  • contact us and leave your details for us to respond

Contact Form

If you complete the ‘contact us’ form then we will collect your name and e-mail address. This
will be submitted to the following e-mail address: [email protected]. As
such, Durham County Council’s privacy and data protection protocols will be enforced. Full
details can be found here:

Information will also be shared with key personnel at Social Value Portal
( that manage the content of the Social Value Knowledge Hub
webpage on behalf of the County Durham Pound project partners.

If you have completed the ‘contact us’ form you can e-mail
[email protected] and request to receive an exported file of the personal
data we hold about you, including any data you have provided to us. You can also request
that we erase any personal data we hold about you. This does not include any data we are
obliged to keep for administrative, legal, or security purposes.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.).
Embedded content from other websites behaves in the exact same way as if the visitor has
visited the other website.

These websites may collect data about you, use cookies, embed additional third-party
tracking, and monitor your interaction with that embedded content, including tracking your
interaction with the embedded content if you have an account and are logged in to that


We employ cookie technology to help log visitors to the website. A cookie is a string of
information that is sent by a website and stored on your hard drive or temporarily in your
computer’s memory. The information collected is used for the administration of the server
and to improve the service provided by the website. No personal information is collected this
way. You can reject the use of cookies but you may be asked for information again, e.g.
participate in a survey.

This statement only covers the Social Value Knowledge Hub and does not cover other
websites linked from this site.

Changes to this privacy policy

We will continually review and update this privacy notice to reflect changes in the law. When
such changes occur, we will revise the date at the bottom of this notice and the current
version will be available at: